Orders & Payments
You do not need an account to place an order, however by creating an account you will be able to view your order history, add products to your wishlist, save addresses and more.
We currently accept paypal and bank transfer (5% discount off your order if paying by bank transfer)
All card payments are currently processed through Paypal.
Paypal accepts most major credit and debit cards including Visa, Mastercard and American Express.
All payments are in Australian Dollars
We will confirm by email as soon as we have received your order, if for any reason you do not receive a confirmation email within 1 hour of ordering please contact us on email@example.com
All orders received before 3pm are processed the same day
Delivery & Returns
All orders are dispatched within 24 hours of payment (excluding weekends). You should receive your order within 3-5 days after dispatch.
Please contact us if you haven't received your order within 7 days.
The shipping costs are calculated at the checkout, our shipping costs include packaging and handling.
After placing items in your cart a shipping estimate can be obtained by entering postal details on the cart page.
We offer a 30 day no quibble return policy if you change your mind.
All return postage costs are the customers responsibility.
All items must be returned in their original packaging and must be unopened.
A full copy of our Returns Policy can be found here
Please contact us at firstname.lastname@example.org if you wish to return an item.
Your refund will be processed within 24 hours of receiving the returned item subject to inspection of the item.
Please allow 5-7 days for the refund to appear in your account.
All refunds will be processed by the same method of payment.
Yes! As Paypal processes all our payments using encrypted methods of processing, all your card details are stored securely.